Jonathan Lawton
Business technology specialist helping UK SMEs build resilience through secure, reliable and scalable IT.
Years in IT strategy, cyber security and cloud transformation.
Founded and leading a trusted managed IT partner for SMEs.
EFMD Excellence in Practice
Ecosystem Development, with Keele Business School, for the Staffordshire Cyber Resilience Programme.
“He has a first class approach to his IT services. With a can do approach, and the highest level of professionalism, he always finds a way to improve and upgrade the systems with very little or no interruption to the business.”
Technology that helps businesses grow safely
I'm the Director of Hixon Group, a UK managed IT services provider helping businesses build resilience through secure, reliable and scalable technology.
Over more than 20 years in IT strategy, cyber security and cloud transformation, I've guided organisations across Staffordshire and beyond to modernise their operations, safeguard their data and unlock sustainable growth.
Hixon Group has grown into a trusted partner for SMEs looking for proactive IT support, Cyber Essentials certification and robust cyber security. I also champion regional digital skills, including our free Cyber Awareness Training programme, to help strengthen Staffordshire's digital future.
School Governor
Helping set the school’s direction and hold leaders to account, with a focus on technology and online safety.
Charity Trustee
Guiding strategy, governance and digital transformation for Disability Solutions West Midlands.
Podcast Host
Built in the Borough. Honest conversations with local entrepreneurs, filmed on location where they work.
Where I help
From the helpdesk to the boardroom, practical technology leadership for SMEs.
Cyber security
Information and network security, Cyber Essentials certification and plain English risk advice.
IT security servicesCloud and Microsoft 365
Cloud transformation, migrations and modern workplace solutions for PC and Mac teams.
Microsoft 365 servicesManaged IT support
Proactive support, IT service management, networking and technical support that keeps teams working.
Managed IT servicesBusiness continuity
Backup, recovery and data recovery planning so an incident never becomes a crisis.
Cloud backup servicesIT strategy and consulting
Helping leaders shape business and technology strategy, and manage change with confidence.
IT consultancyDigital skills
Free cyber awareness training, workshops and talks that build confidence across the region.
Free cyber trainingFrom a local problem to a Gold award on the world stage
In early 2024 we saw a surge in ransomware hitting local micro businesses. Working with Keele Business School, Staffordshire Chambers of Commerce and Newcastle-under-Lyme Borough Council, we built a free training and diagnostic platform around one idea: many owners weren't ignoring cyber risk, they just didn't want to admit what they didn't know.
- GoldEFMD Excellence in Practice 2026, Ecosystem Development
- FreeTraining and diagnostic platform for Staffordshire SMEs
- PublishedEFMD Global Focus special issue
- DublinPresented at University College Dublin
Two decades in IT
From defence information management to leading a managed services business.
-
2011 to present
Director
Hixon Group LimitedLeading a Microsoft Partner and Cyber Essentials certified MSP, helping customers shape business and technology strategy.
-
2011 to 2014
Service Relationship Manager
EMIS HealthDelivered training to NHS customers and staff, and linked system users with EMIS to support service quality.
-
2006 to 2011
Regional Information Support Officer
UK Ministry of DefenceManaged the iHub, records and information policy, and delivered data protection training.
-
2004 to 2006
IT Operations Manager
Interplan LeisureKept infrastructure and production systems fit for purpose against company and regulatory standards.
Certified and always learning
- MCSE Desktop Infrastructure
- MCSA Windows Server 2012
- Kaseya Certified Technician, RMM
- Kaseya Certified Administrator, Datto RMM
- Datto Certified Practitioner, RMM
- Datto Certified Deployment Specialist
- CompTIA Network+
- CompTIA A+
- Microsoft Windows and Devices (MPN16022)
Mercia Centre for Innovation Leadership
Keele University Business School. Coaching and an innovation focused action plan for business growth.
Microsoft Partner
Hixon Group is a Microsoft Partner and Cyber Essentials certified.
Microsoft, Cisco, CompTIA, Kaseya and Datto
Technical depth across infrastructure, networking and remote monitoring and management.
What people say
20 recommendations on LinkedIn from clients and colleagues.
Writing and resources
Practical guides for SMEs, published on the Hixon Group support centre.
ArticleMicrosoft Copilot: a practical guide to working smarter
Turn prompts into emails, documents and insights in seconds, and use Copilot to become more productive.
Read article
E-learningAccess free employee cyber awareness training
Cyber attacks start with people. Give your team the skills to spot threats and protect business critical data.
Start training
NewsHixon Group wins Gold at the 2026 EFMD Awards
Recognised in the Ecosystem Development category at the EFMD Excellence in Practice Awards.
Read article
ArticleMicrosoft Loop: a practical guide to smarter teamwork
Bring notes, tasks and ideas into one place, and keep your team aligned and moving faster.
Read article
ArticleUnderstanding cyber risk: a practical guide for SMEs
Most businesses underestimate their risk. See where you may be exposed and what to do about it.
Read article
ArticleScams your employees need to spot before it's too late
Fraudsters rely on human error. Learn the key scams targeting businesses and how to recognise them.
Read articleLet's talk about your technology
Whether it's cyber security, cloud, Cyber Essentials or a fresh look at your IT strategy, I'm always happy to have a conversation.